Customer Engagement Adviser – Cambridge Building Society

Cambridge Building Society are recruiting for this role in the Histon Branch via Indeed.

Customer Engagement Adviser to welcome customers into the branch, handling cash and dealing with customers account’s queries accurately. Listening to and understanding customer’s needs in order to provide the correct service. Through training and development, you’ll have in-depth knowledge of their products and services and be able to talk customers through the finer detail. Receiving and making calls to our customers, completing account transactions Responding to emails, Live Chat, secure messaging and postal queries from customers.