Client Care Assistant – Hollyoak Vets

Hollyoak Vets in Impington who are part of Medivet are are looking for this role.

Client Care Assistant to be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional care, always there to clients, patients, and colleagues. Carry out reception duties, greeting clients on arrival, and updating records. Triage the impact of emergency appointments, contacting clients and rearranging as needed. Manage the practice diary to ensure appointment availability is optimised to team skillset. Answer client phone calls and manage messages. Ensure appointment slots are available for clients to book online